privacy policy - Conciergerie MCA

privacy policy

 

This privacy policy defines and informs you of the way in which CONCIERGERIE MCA uses and protects the information that you transmit to us, where applicable, when you use this site accessible from the following URL: www.conciergeriemca.com/en.

Please note that this confidentiality policy may be modified or supplemented at any time by CONCIERGERIE MCA, in particular with a view to complying with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications bind the User as soon as they are put online. The User should therefore regularly consult this confidentiality and cookie use policy in order to be aware of any modifications.

 

 

I. PERSONAL DATA

 

     1. Collection of information about you

At certain times (for example when purchasing or ordering a product, registering for a service, subscribing to catalogs, or participating in competitions, sweepstakes or promotions) , we may ask you to provide certain personal information such as your name, shipping/billing address, telephone number, email address, credit card details, date of birth, gender, occupation, interests, etc. . We may also record your product purchases or requests.

The decision whether or not to provide this information is entirely yours. However, if you choose not to provide them, you may not be able to purchase products or access certain services, offers and content on our website. Additionally, we may need to contact you by telephone, email, or mail to resolve specific questions or issues related to your order, participation, etc., even if you have opted not to receive communications. communications from us.

 

    2. Purposes of processing

CONCIERGERIE MCA may process your Personal Information:

We use the contact information you provide to us for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing preferences, trends and statistics, and for you inform you of our new products, services and offers, and provide you with information about CONCIERGERIE MCA. From time to time, we may partner with other trusted entities, called our Selected Partners, with whom we may rent, exchange, share and/or cross-reference information, including contact information about you, so that they may contact you about products and services that may be of interest to you.

To improve your shopping experience, we may combine information you provide to us online, in-store or through our catalogs, as well as publicly available information and data from our selected partners. We use this combined information to personalize your shopping experience, inform you about our products and events, and for other promotional purposes.

 

     3. Recipients

Only CONCIERGERIE MCA receives your personal information. This information, whether individual or aggregated, is never disclosed to third parties, with the exception of subcontractors used by CONCIERGERIE MCA. Neither CONCIERGERIE MCA nor any of its subcontractors sell the personal data of visitors and users of its site.

 

     4. Shelf life

The personal information that you provide to CONCIERGERIE MCA is kept only for the period necessary for the purpose of collection, as indicated above, and this period in no case exceeds 24 months.

 

     5. How can I withdraw my consent?

If you have consented to contact us, provide your information or disclose it, but you change your mind, you can notify us by contacting us at [email protected].

 

     6. Protect children

CONCIERGERIE MCA attaches great importance to protecting the safety and privacy of children. Our websites are accessible to the general public and we do not allow anyone under the age of 13 to register with us. Additionally, we do not communicate by email with anyone who tells us they are under 13 years of age.

Children under 13 should always obtain permission from their parent or guardian before providing contact information online. We encourage parents and guardians to supervise their children’s online activities and to use parental control tools or other web filtering technologies to monitor their children’s access to the Internet.

 

II. COOKIE POLICY

During your first visit to the CONCIERGERIE MCA website, a message appears at the bottom of your screen informing you that information relating to your browsing may be recorded in files called “cookies”. Our cookie use policy aims to inform you about the measures we take when browsing our website. In particular, it details all the cookies used on our site, their purpose and guides you to configure them.

 

1. General information on cookies present on the mca concierge website

As publisher of this website, CONCIERGERIE MCA may place a cookie on the hard drive of your device (computer, tablet, mobile phone, etc.) to ensure smooth and optimal navigation on our website.

“Cookies” are small text files of limited size that allow us to recognize your device in order to personalize the services we offer.

The information collected through cookies cannot in any way identify you personally. They are used exclusively to improve the interaction and performance of our website, as well as to provide you with content tailored to your interests. None of this information is disclosed to third parties, unless CONCIERGERIE MCA has obtained your prior consent or if the disclosure of this information is required by law, by order of a court or any other competent authority.

To better understand the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the CONCIERGERIE MCA website, their name, their purpose and their retention period.

 

III. SECURITY

We take security measures, such as the use of advanced encryption and authentication tools, to protect the confidentiality of your personal information that you share with us. However, it is important to note that no data transmission over the Internet can be guaranteed to be 100% completely secure. Therefore, although we strive to protect your personal information, we cannot guarantee the security of any information you send or receive through our websites, and you do so at your own risk.

We strongly recommend that you keep your password and any other sensitive information secure and do not share it with anyone. We also recommend that you log out of your account and close your browser when you have finished your session, especially if you share a computer with others or if you use a computer in a public place such as a library or internet café. This helps ensure that no one else can access your account.

 

IV. POLICY CHANGES

If any adjustments are made to our Privacy Policy, we will notify you by posting a notice on our website. These changes will take effect on the date indicated in the notice and upon the conclusion of the revised version of the Privacy Policy. The new policy will be applicable to all current and former users of our website, superseding any previous conflicting policies. Your continued use of our website or services indicates your consent to be subject to the revised Privacy Policy.

 

V. DATA PROCESSOR

Annick Caron

Email: [email protected]

Tel: +1 514-966-9516

 

VI.YOUR REACTIONS

To help improve our privacy policy and practices, we gratefully welcome your comments. If you have any questions or concerns, do not hesitate to contact us by telephone at +1 514-966-9516 or by e-mail at [email protected].

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